All Research

Click on the title to access content in the Research Library. The default sort is by last date posted; change the sort order by clicking on the column headers. Search for company profiles in the Solutions Directory.

TitleTypeFrom CompanyViewsPostedsort icon
The Secret Behind Successful Retention Programs: Next-generation AnalyticsOn-Demand WebcastPortrait Software3172008-08-06
Next Generation Campaign Management: Beyond Outbound MarketingOn-Demand WebcastPortrait Software2452008-08-06
BI Case Studies: A Marketer’s DreamOn-Demand WebcastPortrait Software2362008-08-06
Masters of Loyalty: How to turn your sales force into a loyalty force.White PaperAction Selling442008-08-04
Building a Market Leading Partner Margin ProgramWhite PaperBLUEROADS1012008-07-30
Fostering Partner SuccessWhite PaperBLUEROADS872008-07-30
The Chief Customer Experience Officer PlaybookResearch ReportRightNow Technologies11312008-07-29
The Loyalty Marketing Index: Introducing the COLLOQUY Retail Loyalty IndexWhite PaperCOLLOQUY1112008-07-21
How to Present Effectively OnlineWhite PaperCitrix Online18532008-07-17
Weekly Live Webcast: EchoSign Gets e-Signatures Right!On-Demand WebcastEchoSign2032008-07-15
Using White Papers to Generate and Nurture B2B LeadsOn-Demand WebcastMarketo1132008-07-15
Using Digital Web 2.0 Tactics to Boost B2B Marketing ResultsOn-Demand WebcastMarketo5372008-07-15
Buying and Using Marketing Automation SystemsOn-Demand WebcastMarketo2082008-07-15
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000On-Demand WebcastCincom Systems, Inc.1422008-07-15
Five Warning Signs for Danger Ahead on Your Customer-Centric JourneyWhite PaperRightNow Technologies36032008-07-01
Customers Say What Companies Don't Want to HearResearch ReportHigh-Yield Methods3372008-06-26
Optimizing B2B Email Marketing for Lead GenerationOn-Demand WebcastMarketo12622008-06-25
Are You Customer-Aligned -- or Falling Behind?On-Demand WebcastInflexion-Point2332008-06-21
Beyond QuickBooks: Why Growing Businesses Are Switching to NetSuiteOn-Demand WebcastNetSuite Inc.2432008-06-20
Mastering Multi-Channel Ecommerce: Top Tips for SuccessOn-Demand WebcastNetSuite Inc.6232008-06-20
CRM for Software Companies: Best PracticesOn-Demand WebcastNetSuite Inc.13472008-06-19
The Great Debate: Standalone CRM vs. Integrated Business ManagementOn-Demand WebcastNetSuite Inc.7972008-06-19
5 Tips to Turn Your Website into a Marketing MachineOn-Demand WebcastHubspot, Inc.2592008-06-19
Search Engine Optimization (SEO) 101On-Demand WebcastHubspot, Inc.5372008-06-19
Credit Card Customer Experience Survey ReportResearch ReportGCCRM2722008-06-18
Visual Workflow: The First Process Approach Designed for Office EnvironmentsWhite PaperHigh-Yield Methods4032008-06-16
CRM: The Essential GuideWhite PaperPivotal CRM from CDC Software3942008-06-10
A Measurement of Sales Force Automation Success: WIKA Instruments Ltd.Case StudySelltis, LLC2542008-06-10
Competitive Demo Situations – Biasing Towards Your StrengthsWhite PaperThe Second Derivative2622008-06-03
Recession? Steal Market Share Through Increased Customer Service!White PaperMindshare Technologies4022008-06-03
The Platinum Rule of ServiceWhite PaperMindshare Technologies3242008-06-03
Why Don’t They “Get It” – Are They Stupid Or What?White PaperThe Second Derivative2742008-06-02
Transition Vision - “We Love It – But How Are We Going To Get There?”White PaperThe Second Derivative2592008-06-02
Too Complex – A True Demo Disaster StoryWhite PaperThe Second Derivative2802008-06-02
Trade-Show Demonstrations - The "Menu Approach"White PaperThe Second Derivative2762008-06-02
The Meaningless-Filler Gratuitous-Phrases Vocabulary List: How Your Demos Are Impacted by, um, like, you know, the Words You UseWhite PaperThe Second Derivative2632008-06-02
The Database “Breakeven Point”White PaperThe Second Derivative2812008-06-02
The Content-Free Buzzword-Compliant Vocabulary ListWhite PaperThe Second Derivative2582008-06-02
Stunningly Awful Software Evaluations – A Strategy of Hope?White PaperThe Second Derivative2532008-06-02
Stunningly Awful Remote Demos - The Top Ten List of Inflicting Pain at a DistanceWhite PaperThe Second Derivative2492008-06-02
Stunningly Awful Demos - The Great Demo! Top Ten List of What NOT to DoWhite PaperThe Second Derivative2342008-06-02
Stunningly Awful Demo Situations - The Horror of Scripted DemosWhite PaperThe Second Derivative2422008-06-02
Selling to Your Sales Force – The Toughest Customer of All!White PaperThe Second Derivative2382008-06-02
More Auto-Demo Hell – A “Customized” Recorded Demo?White PaperThe Second Derivative2342008-06-02
How Is A Demo Like A Newspaper Article?White PaperThe Second Derivative2192008-06-02
The Great Demo! Top Ten ListWhite PaperThe Second Derivative2322008-06-02
Four Opportunities to Harvest: The Value of Informal Success StoriesWhite PaperThe Second Derivative2272008-06-02
Death by Corporate OverviewWhite PaperThe Second Derivative2392008-06-02
Auto-Demo HellWhite PaperThe Second Derivative2502008-06-02
Attention Retention and DemosWhite PaperThe Second Derivative2392008-06-02

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Best Authors

July 2008

Michele Eggers
SAS
[Best Article]
Dick Lee
High-Yield Methods
[Best Blog]



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